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Store Policies

Oconee Off-Road offers the following Policy: THE PURCHASER IS RESPONSIBLE FOR DETERMINING THE SUITABILITY OF ANY PRODUCTS PURCHASED. Purchaser understands and recognizes that four wheel drive parts and off road equipment sold by Distributors are subject to varied conditions and applications due to the manner in which they are installed and used. All parts are covered only by the Manufacturer's Warranties and/or Guarantees. Oconee off-road can assume no responsibility for use or application by the user and hereby disclaims all warranties, either expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose, and neither authorizes any other person to assume for it any consequential damages to property, damages for loss of use, loss of time, loss of profits, loss of income, or any incidental damage. Purchaser further recognizes and agrees that suitability of any part sold for a particular application is the purchaser's decision and that the purchaser is not relying on the skill or judgment of Distributor regarding suitability of any product. Purchaser is solely responsible for determining suitability for all items ordered, even if they request the assistance of our sales staff.

Please allow 24 to 48 hours to process orders.

Shipping time can take up to 2 weeks on some larger items and larger orders.

Orders maybe be shipped in multiple packages that may arrive on different dates.

20% restock fee on all returned orders canceled orders and order mistakes shipping will not be refunded

Refunds can take up to 60 days

A RGA Number will be needed for any returns please call 706 534 9955 ask for returns dept

Returns/exchanges  must be received within  30 days of purchase

Credits will be issued after the order has returned and has been inspected

If you order the wrong parts you must place a new order while the incorrect parts are being returned

Some Heavy Items may have a shipping surcharge of $49.99.

 

No returns on special order parts over the phone or in our retail store

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